Privacy Policy

TAZA Chicken Application

Last Updated: June 22, 2026

Welcome to TAZA. We value your trust in our services and are committed to protecting the privacy of all users of the TAZA application. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application, website, or any of our digital services.

By using the TAZA application, you acknowledge that you have read and agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Account Information

• Full Name
• Phone Number
• Email Address (if provided)
• Password (stored in encrypted form)

Order Information

• Ordered products
• Quantities
• Order value
• Payment method
• Order status
• Previous order history

Location Information

With your permission, the application may access your location to:

• Locate the nearest branch.
• Calculate delivery charges.
• Assist delivery personnel in reaching your location.
• Improve the accuracy and efficiency of our services.

You may disable location access at any time through your device settings. However, certain features of the application may not function properly without location access.

Device Information

We may automatically collect certain technical information, including:

• Device type
• Operating system
• Application version
• IP address
• Device identifier
• Crash reports
• Performance and diagnostic data

2. How We Use Your Information

We use your information for the following purposes:

• Creating and managing your account.
• Processing and fulfilling orders.
• Processing payments.
• Delivering products and services.
• Communicating with you regarding your orders.
• Sending order status notifications.
• Responding to inquiries and customer support requests.
• Improving the application and our services.
• Monitoring performance and generating analytics.
• Preventing fraud, abuse, and unauthorized activities.
• Complying with applicable laws and legal obligations.

3. Notifications

The application may send notifications related to:

• Order confirmation
• Order acceptance
• Order preparation
• Order dispatched for delivery
• Order delivery completion
• Promotional offers (where applicable and with your consent, if required)
• Important service announcements

You can disable notifications at any time through your device settings.

4. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

• Delivery personnel for order fulfillment.
• Electronic payment service providers.
• Cloud hosting service providers.
• SMS and push notification service providers.
• Government authorities where required by applicable law.

We only share the minimum amount of information necessary to provide our services.

5. Information Security

We implement appropriate technical and organizational measures to safeguard your personal information, including:

• Secure HTTPS/TLS encrypted communications.
• Encrypted password storage.
• Restricted access controls.
• Continuous system monitoring.
• Regular data backups.
• Protection against unauthorized access.

Although we strive to use commercially acceptable means to protect your information, no electronic system can be guaranteed to be completely secure.

6. Third-Party Services

The application may use third-party services such as:

• Mapping services
• Electronic payment services
• Push notification services
• Analytics services
• Cloud hosting services

These third-party providers operate under their own privacy policies.

7. Cookies

When using our website, we may use cookies and similar technologies to:

• Improve your browsing experience.
• Remember your preferences.
• Analyze website performance and usage.

8. Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill contractual obligations, comply with legal or regulatory requirements, or resolve disputes. When the information is no longer required, it will be securely deleted or anonymized in accordance with applicable laws.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate or incomplete information.
• Update your account information.
• Request deletion of your account.
• Request deletion of your personal information, unless retention is legally required.
• Object to the use of your information for marketing purposes.
• Request a copy of your personal information.

10. Account Deletion

You may delete your account directly through the application or by contacting our Customer Support team.

Upon account deletion:

• Your account will be permanently deactivated.
• Your personal information will be deleted within a reasonable period unless we are legally required to retain certain information for regulatory, accounting, or legal purposes.

11. Children's Privacy

TAZA's services are not intended for children, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our services, legal requirements, or operational practices. Any updates will be published within the application and on our website, along with the revised "Last Updated" date.